How to Add SMTP Inbox Accounts for Your Domain

Why use SMTP inboxes?

SMTP inboxes let you send campaign emails from your own domain (e.g. sales@yourcompany.com) instead of Gmail. You add them after you have verified your domain in Domains. Each SMTP inbox is tied to a verified domain and uses the credentials from your email provider (e.g. SendGrid, your host, or another SMTP service).

Before you start

1. Verify your domain in Domains (add DNS records and click Verify).
2. Have your SMTP details ready: host, port, username, and password (or API key if your provider uses that). Your email provider’s docs or support can give you these.

Step 1: Open Inbox Accounts

1. In EmaReach, click Inbox Accounts in the sidebar.
2. Click Add Inbox or New inbox (or go to Inbox Accounts → New if you have a dedicated page).

Step 2: Choose SMTP and domain

1. When adding an inbox, select SMTP or Domain inbox (not Gmail).
2. Select the domain you verified. The list shows only domains that are verified.
3. Enter the email address for this inbox (e.g. sales@yourcompany.com). It must be on the selected domain.

Step 3: Enter SMTP credentials

1. Enter the SMTP host (e.g. smtp.sendgrid.net or mail.yourprovider.com).
2. Enter the port (often 587 for TLS or 465 for SSL; your provider will specify).
3. Enter username and password (or API key). These are usually provided by your email/SMTP provider.
4. If there is a Test connection or Verify button, use it to confirm the credentials work.
5. Save. The new SMTP inbox will appear in Inbox Accounts and may show a status such as Warming or Ready (if warmup applies to your plan).

Step 4: Use the SMTP inbox in campaigns

1. Go to Campaigns → create or edit a campaign.
2. Under sender, choose SMTP (or "Domain" / "Inbox").
3. Select the domain (if asked) and then the SMTP inbox(es) you want to use for sending.
4. Save the campaign. Emails will be sent from that SMTP address.

Summary checklist

• Domain verified in Domains.
• Inbox Accounts → Add Inbox → SMTP / Domain.
• Select domain and enter email address.
• Enter SMTP host, port, username, password; test if available.
• Use the new inbox in Campaigns when selecting sender.

Troubleshooting

• Domain not in list — Verify the domain in Domains first and refresh the page.
• Connection failed — Double-check host, port, username, and password. Use TLS/SSL as your provider recommends.
• Warm up required — New SMTP inboxes may need to complete warmup before full sending; check the Warmup section and status in Inbox Accounts.