How to Create and Manage Contact Lists

What are contact lists?

In EmaReach, contact lists are the groups of contacts you send campaigns to. When you create a campaign, you choose one (or more) contact lists as the audience. You create lists by importing contacts (Contacts → Import) or by building them over time; you can have multiple lists and use different ones for different campaigns.

Where to see and manage lists

1. Go to Contacts in the sidebar.
2. You may see All Contacts or a list of Contact lists (e.g. "Q1 Leads", "Newsletter"). Each list has a name and usually a count of contacts.
3. Click a list to view or edit its contacts, or use the options to rename, delete, or duplicate the list if your plan supports it.

Creating a new list

By import:

1. Contacts → Import.
2. Upload your CSV/Excel file and map columns.
3. When asked "Add to existing list or new list", choose Create new list and enter a name (e.g. "Webinar signups").
4. Complete the import. The new list appears under Contacts.

Empty list (if supported):

• Some plans let you create an empty list from Contacts, then add contacts later (e.g. by import or manual add). Look for New list or Create list on the Contacts page.

Managing lists

• Rename — Open the list or use a list menu and choose Rename; enter the new name.
• Add contacts — Import another file and choose "Add to existing list" and select this list; or add contacts manually if the option exists.
• Remove contacts — Edit the list and remove or delete individual contacts, or use filters/segments if available.
• Delete list — Use Delete or Remove list from the list’s menu. This usually removes the list and may affect campaigns that use it; update those campaigns if needed.
• Duplicate — If available, duplicate the list to create a copy with a new name.

Using lists in campaigns

When you create or edit a campaign (Campaigns → New or Edit), in the audience/recipients step you select one or more contact lists. Only contacts in the selected list(s) will receive that campaign. You can change the list before launching; after launch, the campaign is tied to the list you chose.

Summary

Contact lists hold your recipients. Create them via Import (new list or add to existing), manage them from Contacts, and select the right list when creating a campaign.